TERMS & CONDITIONS

Ordering & Payment

To order, use our online shopping cart or call toll free 1-888-367-7782, and let one of our knowledgeable sales and customer service representatives help you with the information, support, and products that you need. Orders may be placed on our website with a credit card. Personal and company checks, cashier's checks, and money orders are also accepted. A $25 fee will be charged for any returned check. Your order will be shipped after payment is received and has cleared the bank. All orders will be shipped FedEx Ground and will be delivered within 5-7 days. Guaranteed two-day, overnight, and Saturday delivery are available upon request. Please mail payment to:
Attn: Sales
RSTC Enterprises
2214 Heimstead Road
Eau Claire, WI 54703

Shipping Damage

Every effort is made to pack your goods to prevent damage during shipping; however, if damage does occur, you must notify RSTC Enterprises within five days of receipt of package. We will file a claim with FedEx, and, upon credit from FedEx, we will issue credit to you. FedEx reserves the right to inspect packaging. If your package arrives visibly damaged, please note damage at time of delivery. Any orders that are refused or are undeliverable will be charged shipping fees and a restocking fee of 10% of the invoiced amount. FedEx imposes a $10 address correction fee that RSTC Enterprises will bill you for if an incorrect address is given at time of order.

Product Warranty

RSTC Enterprise, Incorporated warrants for one year to the original retail owner that Commdeck is free from defects in materials and craftsmanship with only the limitations or exclusions set below.

What is Not Covered

This warranty covers only defects in materials and workmanship provided by RSTC Enterprises and does not cover equipment damage or malfunction from misuse, abuse, accident, or act of God. Installation must be in accordance with our written instruction. RSTC Enterprises will not be liable for any installation charge associated with replacement, incidental, or consequential damages resulting from your use of, or inability to use, the Commdeck.

Remedy

Your only remedy under this warranty is the exchange or replacement in the event that the product does not conform to this warranty.

Claims Process

To make a claim under this warranty, the product should be shipped postage paid with original purchase receipt to:

Attn: Warranty Claim
RSTC Enterprises
2214 Heimstead Road
Eau Claire, WI 54703

Contact us by calling 715.830.9997 or toll free 866.367.7782